Warranty Information

Ver. 2.24.11

Products

EcoInteriors, Corp. warrants its NuClic Flooring Products to be free from manufacturing defects for a specified length of time from the date of purchase as set forth below.

Warranty Periods

Residential – Lifetime
Commercial – 20 Years


Installation

Warranty will be valid provided that such floor is installed according to the NuClic Installation Guide. This Guide is revised periodically and floors must be installed according to the current Guide at the time of installation. Please check our website for the current Guide.


Coverage

This warranty covers manufacturing defects, delaminating, loss of original pattern and color due to staining, fading or wear, when the flooring is subject to normal residential and/or commercial use, provided the flooring covered by this warranty is installed and maintained according to the instructions included in the sold package.


Terms for Warranty

If a defect covered by this warranty is found and reported to the merchant from which the floor was purchased in writing, EcoInteriors, Corp. will supply new flooring material of similar color, pattern and quality to replace the defective area.


Exclusions

The following are not covered by this warranty:

  1. Darker, solid colors naturally show more scratches and dirt and require more maintenance. We cannot warrant the product against such claims.
  2. Damage caused by fire, intentional abuse, damage caused by vacuum cleaner beater bar, indentations or damage caused by Improper rolling loads, chairs or other furniture not using proper floor protectors or caster wheels, and cutting from sharp objects, surface scratches, changes in color or sheen appearance when exposed to a natural light source, exterior application or loss due to inconvenience, loss of time, incidental expenses or consequential damages.
  3. Minor shading, color or texture differences between samples and delivered product
  4. NuClic Flooring should not be used to seal an existing floor from moisture, it is a floating floor which is waterproof, but the NuClic Flooring cannot inhibit growth of mold or problems associated with or caused by flooding, excessive moisture or alkalis in the subfloor or conditions arising from hydrostatic pressure.
  5. This warranty is void if prior to installation, NuClic Flooring is not acclimated to room temperature (between 65°F and 85°F) at job site for 48 hours and if post-installation, NuClic Flooring is not continuously maintained at such temperature.

Some states do not allow the exclusion or limitation of incidental or consequential damages so that the above limitation and exclusion may not apply. Your warranty gives you specific legal rights, and you may have other legal rights, which vary, from state to state
This warranty is in lieu of any other warranties, expressed or implied. Please keep your receipt or obtain it from the original purchaser. EcoInteriors, Corp. needs the receipt in order to verify date of purchase to help resolve any problems.


Warranty Owner

With respect to the residential warranty, this warranty applies only to a resident homeowner who is the original purchaser of the NuClic Flooring product, not to any subsequent homeowner. This warranty shall not include loss of time, inconvenience, incidental expenses (such as telephone calls, labor and/or materials) incurred in the removal or reinstallation of the affected material, and any other incidental or consequential damages.


EcoInteriors, Corp. 1133 Broadway Suite 706 New York, NY 10010